Technical Support Responds to Negative Feedback – English for Marketing Manager – Advanced Level

Mark is a marketing manager. He talks to Sarah from technical support. They discuss a problem and find a solution.

🎧 Technical Support Responds to Negative Feedback
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Vocabulary:

Feedback: Information about reactions to a product.

Bug: A mistake in computer code.

Crash: When a program stops working suddenly.

Update: A new version of software.

Communication: The act of sharing information.


Practice more with this lesson:


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