Clearing Up a Customer’s Confusion About a Product – English for Marketing Manager – Medium Level

Mark, a marketing manager, talks with Linda, a customer. Linda has some questions about a product. Mark helps her understand the details clearly.

🎧 Clearing Up a Customer's Confusion About a Product
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Vocabulary:

Confused: Unable to understand something clearly

Feature: An important part or quality of something

Shipping: The process of sending goods to a customer

Return: To send back a product to the seller

Warranty: A promise to fix or replace a product if broken


Practice more with this lesson:


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