Kevin and Laura talk about how to write emails after getting bad feedback. They want to learn how to summarize key points clearly. They discuss ways to stay polite and professional.
Vocabulary:
Feedback: Information about how well something was done
Summary: A short statement of the main points
Polite: Showing good manners and respect
Professional: Behaving in a way suitable for work
Improve: To make something better
Practice more with this lesson:
