Olivia trains Daniel on what to do during a system outage. They talk about escalating the issue quickly. This helps the studio work smoothly.
Vocabulary:
System: A set of connected parts working together.
Outage: A time when a service stops working.
Manager: A person who is in charge of others.
Escalate: To report a problem to higher authority.
Client: A person who receives services or help.
Practice more with this lesson:
