Vocabulary Flashcards and Quiz of Handling Complaints While Working Remotely – English for Logistics Coordinator – Easy Level

Complaint
A statement that something is wrong.
Delivery
The act of bringing goods to a place.
Refund
Money given back to a customer.
Negotiate
To discuss and agree on something.
Package
A wrapped item sent to someone.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delivery
Refund
Negotiate
Package
To discuss and agree on something.
Money given back to a customer.
The act of bringing goods to a place.
A wrapped item sent to someone.
A statement that something is wrong.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Delivery” mean?
5. What does “Refund” mean?
6. What does “Negotiate” mean?
7. What does “Package” mean?

Practice more with this lesson: