Olivia, a logistics coordinator, talks to Mark, a client. Mark shared some problems about the delivery. Olivia gives clear instructions and reassures him.
Vocabulary:
Delay: When something happens later than planned.
Shipment: Goods sent from one place to another.
Notify: To tell someone about something.
Trust: Belief that someone will do what is right.
Concern: A worry or problem someone has.
Practice more with this lesson:
