Daniel, a logistics coordinator, talks to Anna, a client. There was a delay in her delivery. Daniel reassures her and explains the next steps.
Vocabulary:
Delay: When something happens later than expected.
Package: A box or bag with things inside.
Tracking: Following the progress of a delivery.
Patient: Able to wait calmly without getting angry.
Service: Work done to help someone.
Practice more with this lesson:
