Kevin is a logistics coordinator. He faces a sudden problem with a shipment. He must solve it quickly while handling objections from a client.
Vocabulary:
Shipment: Goods sent from one place to another
Delay: To make something happen later than planned
Objection: A reason for disagreeing or opposing
Confirm: To say something is true or definite
Process: A series of actions to achieve a result
Practice more with this lesson:
