John is a logistics coordinator. He deals with customer complaints during busy hours. Sophia is a customer with a problem.
Vocabulary:
Complaint: A statement about a problem or bad service.
Delay: When something happens later than planned.
Prioritize: To treat something as more important than others.
Feedback: Information about how good or bad something is.
Logistics: Planning and managing how things are moved or delivered.
Practice more with this lesson:
