Anna and Michael discuss problems in their logistics work. They try to find the root causes of delays. They also talk about how to improve communication.
Vocabulary:
Shipment: Goods sent from one place to another
Delay: When something happens later than planned
Instruction: A direction or order about how to do something
Checklist: A list of items to be completed or checked
Feedback: Information about how well something is done
Practice more with this lesson:

