English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints During Busy Hours at the Library – English for Librarian – Easy Level

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by

Michael Carter
in
Complaint
A statement that something is wrong
Priority
Something that is more important
Urgent
Needing quick attention
Polite
Showing good manners
Service
Help given to customers

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Priority
Urgent
Polite
Service
Help given to customers
A statement that something is wrong
Showing good manners
Something that is more important
Needing quick attention

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Priority” mean?
5. What does “Urgent” mean?
6. What does “Polite” mean?
7. What does “Service” mean?

Practice more with this lesson: