Vocabulary Flashcards and Quiz of Closing a Technical Support Call at the Library - English for Librarian - Advanced Level

Ticket

A record of a support request.

Follow-up

Checking again after an action.

Support

Help given to solve problems.

Issue

A problem or difficulty.

Response

An answer or reaction to something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Ticket

Follow-up

Support

Issue

Response

Help given to solve problems.

A record of a support request.

An answer or reaction to something.

Checking again after an action.

A problem or difficulty.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Ticket” mean?

4. What does “Follow-up” mean?

5. What does “Support” mean?

6. What does “Issue” mean?

7. What does “Response” mean?

Vocabulary Flashcards and Quiz of Closing a Technical Support Call at the Library – English for Librarian – Advanced Level