Vocabulary Flashcards and Quiz of Closing a Technical Support Call at the Library - English for Librarian - Advanced Level

Ticket

A record of a support request.

Follow-up

Checking again after an action.

Support

Help given to solve problems.

Issue

A problem or difficulty.

Response

An answer or reaction to something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Ticket

Follow-up

Support

Issue

Response

Help given to solve problems.

A record of a support request.

A problem or difficulty.

An answer or reaction to something.

Checking again after an action.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Ticket” mean?

4. What does “Follow-up” mean?

5. What does “Support” mean?

6. What does “Issue” mean?

7. What does “Response” mean?

Vocabulary Flashcards and Quiz of Closing a Technical Support Call at the Library – English for Librarian – Advanced Level