Emily is a librarian facing a system outage. She calls William from technical support for help. They discuss the problem and ask for more details.
Vocabulary:
Outage: A time when a system is not working.
Error: A mistake or problem in a system.
Screenshot: A picture of what is on a screen.
Restart: To turn off and then turn on again.
Update: New software or information added to a system.
Practice more with this lesson:
