Mia is a librarian preparing to give a presentation. She will explain how to help a VIP customer step by step. Michael will ask questions about the process.
Vocabulary:
Greet: To say hello to someone politely.
Customer: A person who uses a service or buys something.
Listen: To pay attention to sounds or words.
Service: Help or work done for someone.
Thank: To say you are happy or grateful.
Practice more with this lesson:
