Vocabulary Flashcards and Quiz of Handling a Difficult Client: Staff Training – English for Lawyer – Advanced Level

Expectations
What someone thinks will happen or be done.
Client
A person who gets services from a professional.
Concerns
Worries or problems someone has.
Polite
Showing good manners and respect.
Realistic
Based on what is possible or true.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Expectations
Client
Concerns
Polite
Realistic
Worries or problems someone has.
A person who gets services from a professional.
Showing good manners and respect.
What someone thinks will happen or be done.
Based on what is possible or true.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Expectations” mean?
4. What does “Client” mean?
5. What does “Concerns” mean?
6. What does “Polite” mean?
7. What does “Realistic” mean?

Practice more with this lesson:


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