Vocabulary Flashcards and Quiz of Handling a Difficult Client: Staff Training - English for Lawyer - Advanced Level

Expectations

What someone thinks will happen or be done.

Client

A person who gets services from a professional.

Concerns

Worries or problems someone has.

Polite

Showing good manners and respect.

Realistic

Based on what is possible or true.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Expectations

Client

Concerns

Polite

Realistic

Based on what is possible or true.

Showing good manners and respect.

Worries or problems someone has.

What someone thinks will happen or be done.

A person who gets services from a professional.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Expectations” mean?

4. What does “Client” mean?

5. What does “Concerns” mean?

6. What does “Polite” mean?

7. What does “Realistic” mean?

Vocabulary Flashcards and Quiz of Handling a Difficult Client: Staff Training – English for Lawyer – Advanced Level