Mia is a lawyer helping Daniel with a technical problem. Daniel is upset about the issue. Mia apologizes and offers help and compensation.
Vocabulary:
Compensation: Money or help given for a loss or problem
Refund: Money given back for a product or service
Apologize: To say sorry for a mistake or problem
Trust: Belief that someone is honest and reliable
Proof: Information that shows something is true
Practice more with this lesson:
