Michael and Olivia talk about what to do during a system outage. Michael gives clear instructions to keep work going. Olivia listens and asks questions.
Vocabulary:
Outage: A time when a system is not working.
System: A set of connected parts working together.
Instructions: Steps or orders to follow.
Urgent: Needing quick action or attention.
Client: A person who uses a service.
Practice more with this lesson:
