William is a lawyer meeting with a client. The client is upset and has complaints. William listens and reassures the client calmly.
Vocabulary:
Complaint: A statement that something is wrong.
Reassure: To make someone feel less worried.
Frustration: A feeling of being upset or annoyed.
Trust: Belief in someone’s honesty or ability.
Support: To help or give assistance to someone.
Practice more with this lesson:
