Vocabulary Flashcards and Quiz of Managing Customer Inquiries During Peak Hours โ€“ English for Lab Technician โ€“ Advanced Level

Peak hours
The busiest times of the day
Inquiries
Questions or requests for information
Transfer
To send a call to another person
Urgent
Needing quick attention
Notes
Written records of information

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Peak hours
Inquiries
Transfer
Urgent
Notes
Needing quick attention
Written records of information
Questions or requests for information
The busiest times of the day
To send a call to another person

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œPeak hoursโ€ mean?
4. What does โ€œInquiriesโ€ mean?
5. What does โ€œTransferโ€ mean?
6. What does โ€œUrgentโ€ mean?
7. What does โ€œNotesโ€ mean?

Practice more with this lesson:


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