English Lessons

Vocabulary Flashcards and Quiz of Managing Customer Inquiries During Peak Hours – English for Lab Technician – Advanced Level

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by

Michael Carter
in
Peak hours
The busiest times of the day
Inquiries
Questions or requests for information
Transfer
To send a call to another person
Urgent
Needing quick attention
Notes
Written records of information

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Peak hours
Inquiries
Transfer
Urgent
Notes
Questions or requests for information
Needing quick attention
To send a call to another person
The busiest times of the day
Written records of information

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Peak hours” mean?
4. What does “Inquiries” mean?
5. What does “Transfer” mean?
6. What does “Urgent” mean?
7. What does “Notes” mean?

Practice more with this lesson: