Vocabulary Flashcards and Quiz of Closing a Technical Support Call Professionally - English for Lab Technician - Advanced Level

Equipment

Tools or machines used for a job

Solution

A way to fix a problem

Support

Help or assistance

Ticket

A record of a problem reported

Confirm

To make sure something is true

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Equipment

Solution

Support

Ticket

Confirm

A record of a problem reported

Help or assistance

To make sure something is true

Tools or machines used for a job

A way to fix a problem

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Equipment” mean?

4. What does “Solution” mean?

5. What does “Support” mean?

6. What does “Ticket” mean?

7. What does “Confirm” mean?

Vocabulary Flashcards and Quiz of Closing a Technical Support Call Professionally – English for Lab Technician – Advanced Level