Vocabulary Flashcards and Quiz of Closing a Technical Support Call Professionally – English for Lab Technician – Advanced Level

Equipment
Tools or machines used for a job
Solution
A way to fix a problem
Support
Help or assistance
Ticket
A record of a problem reported
Confirm
To make sure something is true

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Equipment
Solution
Support
Ticket
Confirm
A way to fix a problem
Tools or machines used for a job
To make sure something is true
A record of a problem reported
Help or assistance

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Equipment” mean?
4. What does “Solution” mean?
5. What does “Support” mean?
6. What does “Ticket” mean?
7. What does “Confirm” mean?

Practice more with this lesson: