Reassuring a Client in an Email About a Lab Issue – English for Lab Technician – Easy Level

Sarah explains a complex lab problem to William. She writes an email to reassure him. They talk about the situation calmly.

🎧 Reassuring a Client in an Email About a Lab Issue
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Vocabulary:

Reassure: to make someone feel less worried

Problem: a situation that is not good

Test: a way to check something carefully

Result: the information you get from a test

Fix: to repair or solve a problem


Practice more with this lesson:


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