Reassuring a Client During a Lab Feedback Session – English for Lab Technician – Advanced Level

Emily and David talk about test results. David is worried about a misunderstanding. Emily explains and reassures him calmly.

🎧 Reassuring a Client During a Lab Feedback Session
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Vocabulary:

Reassure: to make someone feel less worried

Misunderstanding: a failure to understand something correctly

Sample: a small part taken for testing

Label: a piece of paper that shows information

Results: the information from a test or experiment


Practice more with this lesson:


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