Handling Scheduling Objections with a Difficult Client – English for Lab Technician – Advanced Level

Emma is a lab technician. She talks to John, a client. John has concerns about the schedule.

🎧 Handling Scheduling Objections with a Difficult Client
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Vocabulary:

Appointment: A set time to meet or do something

Reminder: A message to help someone remember something

Delay: A situation when something happens later than planned

Schedule: A plan of when things will happen

Client: A person who uses a service


Practice more with this lesson:


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