Sophia and Mark discuss how to manage an emergency when lab supplies are low. They focus on reassuring the client and working with what they have. The goal is to stay calm and professional.
Vocabulary:
Reassure: To make someone feel less worried
Resources: Supplies or tools available for use
Emergency: A sudden, serious situation needing quick action
Honesty: Being truthful and clear
Backup: Extra help or support when needed
Practice more with this lesson:
