Emily and Robert discuss a system outage in the lab. Emily apologizes and offers compensation to affected users. They work together to handle the emergency calmly.
Vocabulary:
Apologize: To say sorry for a mistake or problem
Compensation: Something given to make up for a problem
Outage: A time when a system is not working
Emergency: A serious or dangerous situation needing quick action
Prevent: To stop something from happening
Practice more with this lesson:
