English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints with a VIP Customer โ€“ English for Journalist โ€“ Medium Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not good.
VIP
A very important person.
Expectation
What someone thinks will happen or wants.
Communication
The way people share information and ideas.
Improve
To make something better.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
VIP
Expectation
Communication
Improve
A very important person.
A statement that something is wrong or not good.
To make something better.
The way people share information and ideas.
What someone thinks will happen or wants.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œVIPโ€ mean?
5. What does โ€œExpectationโ€ mean?
6. What does โ€œCommunicationโ€ mean?
7. What does โ€œImproveโ€ mean?

Practice more with this lesson:


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