Olivia and Mark discuss how to handle a VIP customer. They plan their sales approach carefully. They focus on setting priorities to meet the customer’s needs.
Vocabulary:
Priority: Something that is more important than other things
Vip: A very important person
Tailor: To make or change something to fit special needs
Brochure: A small book or magazine with information
Follow-up: An action done after an earlier event to continue progress
Practice more with this lesson:
