Emma is writing an email to a client. She explains a complex issue clearly. She also reassures the client to stay calm.
Vocabulary:
Reassure: To say something to make someone feel less worried.
Complex: Something that has many parts and is not easy to understand.
Manageable: Something that can be controlled or dealt with easily.
Unexpected: Not expected or predicted.
Update: To give the latest information about something.
Practice more with this lesson:
