Emma is a journalist working during busy hours. She talks with Daniel, a customer, who has a complaint. Emma asks questions to understand the problem better.
Vocabulary:
Complaint: A statement about something wrong or bad.
Interview: A meeting to ask questions and get answers.
Wait: To stay in one place until something happens.
Problem: A situation that causes difficulty or worry.
Help: To make something easier or better for someone.
Practice more with this lesson:
