David is a journalist. Emma has an urgent complaint. They talk about the next steps to solve the problem.
Vocabulary:
Complaint: A statement that something is wrong or not satisfactory.
Urgent: Needing quick action or attention.
Confirm: To make sure or establish the truth of something.
Update: To make something more modern or accurate.
Feedback: Information about reactions to a product or performance.
Practice more with this lesson:
