Mia and David discuss a sales presentation that did not go well. They plan how to apologize and offer compensation to senior management. This helps fix the problem and keep good relations.
Vocabulary:
Apologize: To say sorry for a mistake.
Compensation: Something given to make up for a problem.
Presentation: A talk to show or explain something.
Senior management: Top leaders in a company.
Sincere: Genuine and honest feelings or actions.
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