Olivia and William discuss how to write emails. They focus on giving updates about a new IT support specialist. They want the emails to be clear and professional.
Vocabulary:
Onboarding: The process of welcoming and training a new employee
Specialist: A person with expert knowledge in a certain area
Formal: Following rules or customs, serious and professional
Colleague: A person you work with
Update: To give new information about something
Practice more with this lesson:

