Vocabulary Flashcards and Quiz of Managing Multiple Tasks in IT Support – English for IT Support Specialist – Medium Level

Ticket
A request for help or support.
Urgent
Needs quick attention or action.
Network
A group of connected computers.
Progress
The process of moving forward.
Update
To give new information or news.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Ticket
Urgent
Network
Progress
Update
A group of connected computers.
A request for help or support.
The process of moving forward.
Needs quick attention or action.
To give new information or news.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Ticket” mean?
4. What does “Urgent” mean?
5. What does “Network” mean?
6. What does “Progress” mean?
7. What does “Update” mean?

Practice more with this lesson: