Vocabulary Flashcards and Quiz of Making Phone Calls with a VIP Customer – English for IT Support Specialist – Medium Level

Specialist
A person with expert knowledge in a subject
Update
A new version of software or system
Freeze
When a computer stops working temporarily
Issue
A problem or difficulty
Summarize
To give the main points briefly

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Specialist
Update
Freeze
Issue
Summarize
A problem or difficulty
A new version of software or system
A person with expert knowledge in a subject
To give the main points briefly
When a computer stops working temporarily

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Specialist” mean?
4. What does “Update” mean?
5. What does “Freeze” mean?
6. What does “Issue” mean?
7. What does “Summarize” mean?

Practice more with this lesson: