English Lessons

Vocabulary Flashcards and Quiz of Handling VIP Customer Calls with Priority – English for IT Support Specialist – Medium Level

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by

Michael Carter
in
Priority
Something that is more important than others
VIP
A very important person
Troubleshooting
Finding and fixing problems
System
A set of connected parts working together
Hold
To wait on the phone

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Priority
VIP
Troubleshooting
System
Hold
Something that is more important than others
A set of connected parts working together
A very important person
To wait on the phone
Finding and fixing problems

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Priority” mean?
4. What does “VIP” mean?
5. What does “Troubleshooting” mean?
6. What does “System” mean?
7. What does “Hold” mean?

Practice more with this lesson: