Vocabulary Flashcards and Quiz of Handling Objections in IT Support Sales – English for IT Support Specialist – Easy Level

Service
Work done to help customers
Cost
The price of something
Downtime
Time when a system is not working
Respond
To answer or react quickly
Guarantee
A promise to fix or refund

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Service
Cost
Downtime
Respond
Guarantee
Work done to help customers
A promise to fix or refund
The price of something
To answer or react quickly
Time when a system is not working

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Service” mean?
4. What does “Cost” mean?
5. What does “Downtime” mean?
6. What does “Respond” mean?
7. What does “Guarantee” mean?

Practice more with this lesson:


Your Adblocker is also blocking Videos and Tests on this website.

Please turn off the Adblocker. Thank you.