Vocabulary Flashcards and Quiz of Handling Objections in IT Support Sales โ€“ English for IT Support Specialist โ€“ Easy Level

Service
Work done to help customers
Cost
The price of something
Downtime
Time when a system is not working
Respond
To answer or react quickly
Guarantee
A promise to fix or refund

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Service
Cost
Downtime
Respond
Guarantee
The price of something
To answer or react quickly
A promise to fix or refund
Work done to help customers
Time when a system is not working

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œServiceโ€ mean?
4. What does โ€œCostโ€ mean?
5. What does โ€œDowntimeโ€ mean?
6. What does โ€œRespondโ€ mean?
7. What does โ€œGuaranteeโ€ mean?

Practice more with this lesson:


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