Vocabulary Flashcards and Quiz of Handling Objections in IT Support Calls – English for IT Support Specialist – Easy Level

Objection
A reason for disagreeing or opposing.
Update
A new version of software or information.
Issue
A problem or difficulty.
Team
A group of people working together.
Inform
To give information to someone.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Objection
Update
Issue
Team
Inform
A reason for disagreeing or opposing.
A problem or difficulty.
A new version of software or information.
To give information to someone.
A group of people working together.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Objection” mean?
4. What does “Update” mean?
5. What does “Issue” mean?
6. What does “Team” mean?
7. What does “Inform” mean?

Practice more with this lesson: