Vocabulary Flashcards and Quiz of Handling Objections in IT Support Calls โ€“ English for IT Support Specialist โ€“ Easy Level

Objection
A reason for disagreeing or opposing.
Update
A new version of software or information.
Issue
A problem or difficulty.
Team
A group of people working together.
Inform
To give information to someone.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Objection
Update
Issue
Team
Inform
A new version of software or information.
A reason for disagreeing or opposing.
A group of people working together.
To give information to someone.
A problem or difficulty.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œObjectionโ€ mean?
4. What does โ€œUpdateโ€ mean?
5. What does โ€œIssueโ€ mean?
6. What does โ€œTeamโ€ mean?
7. What does โ€œInformโ€ mean?

Practice more with this lesson:


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