Vocabulary Flashcards and Quiz of Handling Negative Feedback in IT Support - English for IT Support Specialist - Advanced Level

Complaint

A statement that something is wrong or bad

Feedback

Information about someone’s work or performance

Polite

Showing good manners and respect

Issue

A problem or concern

Device

A tool or machine used for a purpose

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Complaint

Feedback

Polite

Issue

Device

Showing good manners and respect

A statement that something is wrong or bad

A tool or machine used for a purpose

A problem or concern

Information about someone’s work or performance

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?

4. What does “Feedback” mean?

5. What does “Polite” mean?

6. What does “Issue” mean?

7. What does “Device” mean?

Vocabulary Flashcards and Quiz of Handling Negative Feedback in IT Support – English for IT Support Specialist – Advanced Level