Vocabulary Flashcards and Quiz of Handling Emergencies Professionally in IT Support – English for IT Support Specialist – Medium Level

Emergency
A sudden serious problem needing quick action.
Specialist
A person with expert knowledge in a field.
Professional
Showing skill and good behavior at work.
Software
Programs and other operating information used by a computer.
Instructions
Steps to follow to do something correctly.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Emergency
Specialist
Professional
Software
Instructions
Showing skill and good behavior at work.
A person with expert knowledge in a field.
A sudden serious problem needing quick action.
Steps to follow to do something correctly.
Programs and other operating information used by a computer.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Emergency” mean?
4. What does “Specialist” mean?
5. What does “Professional” mean?
6. What does “Software” mean?
7. What does “Instructions” mean?

Practice more with this lesson: