Vocabulary Flashcards and Quiz of Handling Difficult Client Updates in IT Support - English for IT Support Specialist - Advanced Level

Update

New information about something

Issue

A problem or difficulty

Resolve

To fix or solve a problem

Process

A series of actions to achieve something

Report

A document giving information about something

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Update

Issue

Resolve

Process

Report

A document giving information about something

New information about something

A series of actions to achieve something

A problem or difficulty

To fix or solve a problem

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Update” mean?

4. What does “Issue” mean?

5. What does “Resolve” mean?

6. What does “Process” mean?

7. What does “Report” mean?

Vocabulary Flashcards and Quiz of Handling Difficult Client Updates in IT Support – English for IT Support Specialist – Advanced Level