English Lessons

Vocabulary Flashcards and Quiz of Handling Difficult Client Updates in IT Support – English for IT Support Specialist – Advanced Level

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by

Michael Carter
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Update
New information about something
Issue
A problem or difficulty
Resolve
To fix or solve a problem
Process
A series of actions to achieve something
Report
A document giving information about something

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Update
Issue
Resolve
Process
Report
A series of actions to achieve something
New information about something
A document giving information about something
To fix or solve a problem
A problem or difficulty

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Update” mean?
4. What does “Issue” mean?
5. What does “Resolve” mean?
6. What does “Process” mean?
7. What does “Report” mean?

Practice more with this lesson: