English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints with Limited IT Resources – English for IT Support Specialist – Advanced Level

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by

Michael Carter
in
Complaint
A statement expressing dissatisfaction.
Objection
A reason for disagreeing or opposing.
Resources
Available staff, tools, or materials.
Delay
A period of waiting or lateness.
Patience
The ability to wait calmly.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Objection
Resources
Delay
Patience
The ability to wait calmly.
Available staff, tools, or materials.
A period of waiting or lateness.
A statement expressing dissatisfaction.
A reason for disagreeing or opposing.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Objection” mean?
5. What does “Resources” mean?
6. What does “Delay” mean?
7. What does “Patience” mean?

Practice more with this lesson:


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