English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints with Limited IT Resources โ€“ English for IT Support Specialist โ€“ Advanced Level

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by

Michael Carter
in
Complaint
A statement expressing dissatisfaction.
Objection
A reason for disagreeing or opposing.
Resources
Available staff, tools, or materials.
Delay
A period of waiting or lateness.
Patience
The ability to wait calmly.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Objection
Resources
Delay
Patience
A statement expressing dissatisfaction.
A period of waiting or lateness.
Available staff, tools, or materials.
A reason for disagreeing or opposing.
The ability to wait calmly.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œObjectionโ€ mean?
5. What does โ€œResourcesโ€ mean?
6. What does โ€œDelayโ€ mean?
7. What does โ€œPatienceโ€ mean?

Practice more with this lesson:


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