English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints Remotely in IT Support โ€“ English for IT Support Specialist โ€“ Advanced Level

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by

Michael Carter
in
Complaint
A statement about a problem or fault.
Document
To write down important information.
Escalate
To send a problem to a higher level for help.
Remote
Working from a different place, not in the office.
Speed test
A check to measure internet connection speed.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Document
Escalate
Remote
Speed test
To send a problem to a higher level for help.
To write down important information.
Working from a different place, not in the office.
A check to measure internet connection speed.
A statement about a problem or fault.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œDocumentโ€ mean?
5. What does โ€œEscalateโ€ mean?
6. What does โ€œRemoteโ€ mean?
7. What does โ€œSpeed testโ€ mean?

Practice more with this lesson:


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