English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints Remotely in IT Support – English for IT Support Specialist – Advanced Level

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by

Michael Carter
in
Complaint
A statement about a problem or fault.
Document
To write down important information.
Escalate
To send a problem to a higher level for help.
Remote
Working from a different place, not in the office.
Speed test
A check to measure internet connection speed.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Document
Escalate
Remote
Speed test
Working from a different place, not in the office.
To write down important information.
To send a problem to a higher level for help.
A check to measure internet connection speed.
A statement about a problem or fault.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Document” mean?
5. What does “Escalate” mean?
6. What does “Remote” mean?
7. What does “Speed test” mean?

Practice more with this lesson: