English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints in IT Support – English for IT Support Specialist – Easy Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not good.
Document
To write down or record information.
Manager
A person who is in charge of others.
Problem
A situation that causes difficulty.
Contact
Information to reach someone, like phone or email.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Document
Manager
Problem
Contact
A statement that something is wrong or not good.
Information to reach someone, like phone or email.
A person who is in charge of others.
To write down or record information.
A situation that causes difficulty.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Document” mean?
5. What does “Manager” mean?
6. What does “Problem” mean?
7. What does “Contact” mean?

Practice more with this lesson:


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