English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints in IT Support โ€“ English for IT Support Specialist โ€“ Easy Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not good.
Document
To write down or record information.
Manager
A person who is in charge of others.
Problem
A situation that causes difficulty.
Contact
Information to reach someone, like phone or email.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Document
Manager
Problem
Contact
A person who is in charge of others.
A situation that causes difficulty.
A statement that something is wrong or not good.
To write down or record information.
Information to reach someone, like phone or email.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œDocumentโ€ mean?
5. What does โ€œManagerโ€ mean?
6. What does โ€œProblemโ€ mean?
7. What does โ€œContactโ€ mean?

Practice more with this lesson:


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