English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints and Objections in IT Support โ€“ English for IT Support Specialist โ€“ Medium Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not satisfactory
Objection
A reason for disagreeing or refusing
Freeze
When a computer stops working temporarily
Restart
To turn off and then turn on again
Software
Programs and other operating information used by a computer

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Objection
Freeze
Restart
Software
When a computer stops working temporarily
A statement that something is wrong or not satisfactory
To turn off and then turn on again
Programs and other operating information used by a computer
A reason for disagreeing or refusing

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œObjectionโ€ mean?
5. What does โ€œFreezeโ€ mean?
6. What does โ€œRestartโ€ mean?
7. What does โ€œSoftwareโ€ mean?

Practice more with this lesson:


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