English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints and Objections in IT Support – English for IT Support Specialist – Medium Level

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by

Michael Carter
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Complaint
A statement that something is wrong or not satisfactory
Objection
A reason for disagreeing or refusing
Freeze
When a computer stops working temporarily
Restart
To turn off and then turn on again
Software
Programs and other operating information used by a computer

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Objection
Freeze
Restart
Software
When a computer stops working temporarily
A reason for disagreeing or refusing
A statement that something is wrong or not satisfactory
To turn off and then turn on again
Programs and other operating information used by a computer

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Objection” mean?
5. What does “Freeze” mean?
6. What does “Restart” mean?
7. What does “Software” mean?

Practice more with this lesson: