Vocabulary Flashcards and Quiz of Handling an Urgent IT Support Request with Apologies and Compensation - English for IT Support Specialist - Medium Level

Apologize

To say sorry for a mistake

Delay

A period of waiting or being late

Compensation

Something given to make up for a problem

Urgent

Needing quick action or attention

Upgrade

To improve something to a better version

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Apologize

Delay

Compensation

Urgent

Upgrade

Needing quick action or attention

To improve something to a better version

Something given to make up for a problem

A period of waiting or being late

To say sorry for a mistake

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?

4. What does “Delay” mean?

5. What does “Compensation” mean?

6. What does “Urgent” mean?

7. What does “Upgrade” mean?

Vocabulary Flashcards and Quiz of Handling an Urgent IT Support Request with Apologies and Compensation – English for IT Support Specialist – Medium Level