English Lessons

Vocabulary Flashcards and Quiz of Handling a Difficult Client in IT Support โ€“ English for IT Support Specialist โ€“ Medium Level

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by

Michael Carter
in
Client
A person who needs help or service.
Listen
To pay attention to sounds or someone speaking.
Calm
Being peaceful and not angry or upset.
Follow up
To check again after an action to ensure results.
Problem
A difficulty that needs to be solved.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Client
Listen
Calm
Follow up
Problem
A person who needs help or service.
A difficulty that needs to be solved.
To pay attention to sounds or someone speaking.
Being peaceful and not angry or upset.
To check again after an action to ensure results.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œClientโ€ mean?
4. What does โ€œListenโ€ mean?
5. What does โ€œCalmโ€ mean?
6. What does โ€œFollow upโ€ mean?
7. What does โ€œProblemโ€ mean?

Practice more with this lesson:


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