English Lessons

Vocabulary Flashcards and Quiz of Customer Inquiries During IT Support Onboarding โ€“ English for IT Support Specialist โ€“ Easy Level

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by

Michael Carter
in
Inquiry
A question or request for information
Document
To write down information carefully
Support
Help given to solve problems
Knowledge base
A collection of information for help
Summarize
To give a short explanation of something

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Inquiry
Document
Support
Knowledge base
Summarize
A question or request for information
A collection of information for help
Help given to solve problems
To give a short explanation of something
To write down information carefully

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œInquiryโ€ mean?
4. What does โ€œDocumentโ€ mean?
5. What does โ€œSupportโ€ mean?
6. What does โ€œKnowledge baseโ€ mean?
7. What does โ€œSummarizeโ€ mean?

Practice more with this lesson:


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