English Lessons

Vocabulary Flashcards and Quiz of Customer Inquiries During IT Support Onboarding – English for IT Support Specialist – Easy Level

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by

Michael Carter
in
Inquiry
A question or request for information
Document
To write down information carefully
Support
Help given to solve problems
Knowledge base
A collection of information for help
Summarize
To give a short explanation of something

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Inquiry
Document
Support
Knowledge base
Summarize
A collection of information for help
To give a short explanation of something
A question or request for information
Help given to solve problems
To write down information carefully

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Inquiry” mean?
4. What does “Document” mean?
5. What does “Support” mean?
6. What does “Knowledge base” mean?
7. What does “Summarize” mean?

Practice more with this lesson: