English Lessons

Vocabulary Flashcards and Quiz of Closing a Professional IT Support Conversation – English for IT Support Specialist – Advanced Level

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by

Michael Carter
in
Ticket
A record of a support request
Follow up
To check on progress after an action
Summary
A short report of main points
Support
Help given to solve problems
Issue
A problem or concern

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Ticket
Follow up
Summary
Support
Issue
A problem or concern
A record of a support request
A short report of main points
To check on progress after an action
Help given to solve problems

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Ticket” mean?
4. What does “Follow up” mean?
5. What does “Summary” mean?
6. What does “Support” mean?
7. What does “Issue” mean?

Practice more with this lesson: