Vocabulary Flashcards and Quiz of Closing a Conversation Professionally in IT Support – English for IT Support Specialist – Advanced Level

Misunderstanding
A failure to understand something correctly.
Software
Programs and other operating information used by a computer.
Hardware
The physical parts of a computer.
Update
A new version of software or information.
Guide
To help someone by showing them what to do.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Misunderstanding
Software
Hardware
Update
Guide
A new version of software or information.
Programs and other operating information used by a computer.
To help someone by showing them what to do.
The physical parts of a computer.
A failure to understand something correctly.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Misunderstanding” mean?
4. What does “Software” mean?
5. What does “Hardware” mean?
6. What does “Update” mean?
7. What does “Guide” mean?

Practice more with this lesson:


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