Vocabulary Flashcards and Quiz of Clarifying Expectations with a Difficult Client โ€“ English for IT Support Specialist โ€“ Medium Level

Expectations
What someone hopes or thinks will happen.
Urgent
Needing quick action or attention.
Communication
The act of sharing information.
Problem
A situation that causes difficulty.
Update
To give new information about something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Expectations
Urgent
Communication
Problem
Update
The act of sharing information.
Needing quick action or attention.
A situation that causes difficulty.
What someone hopes or thinks will happen.
To give new information about something.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œExpectationsโ€ mean?
4. What does โ€œUrgentโ€ mean?
5. What does โ€œCommunicationโ€ mean?
6. What does โ€œProblemโ€ mean?
7. What does โ€œUpdateโ€ mean?

Practice more with this lesson:


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